FAQFrequently Asked Questions

    Everything you need to know about our services

    • Who can use Telecardio.Vet?
      Our services are designed for veterinarians and veterinary clinics needing expert cardiology support. Whether you work in general practice or a referral hospital, we’re here to assist you.
    • How do I submit a case?
      It’s simple! Just:

      ✅ Upload your patient’s ECG, echocardiogram, radiographs, or Holter data.
      ✅ Provide a brief clinical history.
      ✅ Submit everything through our secure online platform.
    • What is the turnaround time for reports?
      We strive to provide timely and accurate reports. Standard case reviews are completed within 24 hours, while urgent cases can be prioritized upon request.
    • What types of cases do you interpret?
      We provide expert analysis for:

      ✔ ECGs – Arrhythmia detection and heart rate analysis.
      ✔ Echocardiograms – Structural and functional cardiac assessments.
      ✔ Thoracic Radiographs – Heart size evaluation and lung assessments.
      ✔ Holter Monitoring – Long-term arrhythmia detection.
    • How does the membership plan work?
      Our membership program is designed for clinics requiring ongoing cardiology support. Benefits include:

      ✔ Discounted pricing on case submissions.
      ✔ Priority reviews for faster turnaround.
      ✔ Ongoing specialist support to enhance patient care.
    • Can I book a consultation for a complex case?
      Absolutely! If you need further guidance, you can book a one-on-one consultation with Dr. Inma Cerrada to discuss your case in detail.
    • How do I contact Telecardio.Vet for additional support?
      For any questions, feel free to contact us directly. We’re here to help!
    • What payment options do you accept?
      We accept PayPal, Apple Pay, Bizum, and credit or debit cards. Membership plans are billed monthly.
    • Can I request a rush interpretation?
      Yes! If you have an urgent case, please indicate it in your submission, and we’ll prioritize it accordingly.
    • What if I have technical issues with case submission?
      OIf you experience any issues, please contact us, and we’ll assist you as quickly as possible.
    Still have questions? We’re here to help!